CONTACT CENTRE

Our contact centre services can help you boost your customer experience by using our multi skilled operators to deal with inbound, outbound and customer service queries.

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DATA

With demographic profiling, bureau cleaning services, data supply, mailing sortation and analysis, we have a full range of data services for UK and international data.

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DIGITAL PRINTING

Digital printing of mailing campaigns from A3 to A6. Fully personalised mailings using variable print data services and many finishing options available.

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MAILING

Whether it's a simple postcard mailing or a more complicated letter envelope pack fill, we can handle all mailings. All postal services are provided including bulk discount services and MailMark.

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FULFILMENT

Pick and pack processing for order fulfilment, including our fulfilment plus product, guaranteeing high levels of accuracy and on time deliveries.

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WEBSITE DEVELOPMENT

Fully accessible Content Managed website to give you full control over your company's website.

DIRECT MARKETING SPECIALISTS

CX Services is a leading UK direct mailing service provider offering a wide variety of direct marketing solutions for clients - irrespective of sector, size, or location.

From demographic profiling, data management & enhancement, to customised printing, contact centre response and direct mail fulfilment, we provide a full range of direct marketing services to both small and multinational businesses.

Speak to a CX Services Specialist Today
Take the first step towards growing your business by speaking to one of our expert direct marketing professionals at CX Services. Call us on 0370 606 6070.

Request a Free Quote

Direct Mail Campaigns with Proven Success

Quick responses, clear communication, commitment to producing a tool that fulfils our needs, including a willingness to make reasonable adjustments during development as and when additional factors become apparent.
Sean, X-PERT Health

Very supportive and reactive to our needs - when we need extra resources.
John, The House of Bruar

Very quick and reliable service.
Kirsten, Stewart Travel

The staff were well trained to handle all inquiries and take orders.
Krissy, Inverawe Smokehouse

Excellent and friendly service; reasonable and honest answers; brilliant knowledge; willingness to solve weird problems and legacy structures
Maya, The Scotch Malt Whisky Society

Always quick to respond and super helpful with everything we need.
Amanda, Natural Ketosis

Why choose our direct mail company?

Vast Experience In Direct Marketing Services

With over 30 years of experience and outstanding knowledge of direct mail marketing services, we can advise you on the best ways to gain maximum return for your investment on every single mail piece.

Competitive Rates

Our inside and out knowledge of postage means you benefit from industry best rates and services.

End-To-End Direct Mail Campaign Management

We provide an end-to-end direct mailing service with full campaign management.

Data-Driven Direct Mail Solutions

CX Services is a direct marketing company that focuses on using data intelligence to leverage the power contained in your customer lists.

Omnichannel Customer Experience Services

CX Services offers clients the ability to deliver a variety of direct marketing campaigns with a positive customer experience at the heart of everything we do.

Data Driven Mail Solutions

Contact Centre Services

Digital Printing Services

Mail Fulfilment Services

Mailing Services

About Us

CX Services Ltd was formed in 2019 following a successful management buyout of Database Direct Ltd - a successful direct marketing company with over 30 years' worth of experience. CX Services Ltd looks to take the core principals and experience of DDL into the future by offering clients a customer experience that exceeds expectations.

We continue to provide high-quality and client-tailored direct marketing services. We offer a range of data services that will allow you to target the right demographic for your business. We can also provide direct mailing services and outsourced contact centre services that can help you communicate with your current and prospective customers.

We are accredited with ISO 9001 and ISO 14001. We are also Royal Mail ‘Mail Made Easy’ partners.

Our team consists of dedicated, hardworking individuals that believe the client comes first with an obligation to exceed expectations at every opportunity.

GREG GIRARD

MANAGING DIRECTOR

Having been with the company since 1995 and working his way through the business from data capture operator to technical services manager Greg's in depth knowledge of the company gives him the experience necessary to lead the company as MD. His outside activities include coaching with the local youth football team and raving it up at the weekends to techno music!

JOHN LAMONT

TECHNICAL SERVICES DIRECTOR

Graduate from the University of Strathclyde with a degree in Computer Science. Over 5 years development experience with the company. Bit of a fitness freak who can often be found training when not in front of a computer.

ANDREW HORE

CONTACT CENTRE SERVICES DIRECTOR

Taking over management of the contact centres in 2017 was natural progression for Andy who has outstanding customer service through to his core along with leadership skills and the drive to deliver on Client SLA’s. Along with some friends, he hosts a show and creates podcasts for a local radio station talking about movies, TV, video games, science and technology.