Call Centre Services from CX Services
By outsourcing your customer service and call handling strategy, CX Services help you put your customers first without sacrificing any of your other daily operations.
Whether you're a fast-growing SME, or an established large corporation, our teams will devise tailor-made solutions specifically for your business needs and objectives. We can help with:
Outsourced Customer Service
Regardless of how much support you need, our team is trained to handle various requests, from delivery tracking to complaint handling.
Inbound Call Centre
Our outsourced contact solution for inbound calls offers you the flexibility to scale your operation on-demand and give your customers the best customer experience from the start of their journey right through to the end.
Outbound Call Centre
Calling B2B or B2C can be challenging, so let our Outbound Telemarketing agents deliver your message or offer your product to your prospects on your behalf.
With years of experience and excellent attention to detail, our call centre team ensures that your sales are made efficiently and effectively.
Overflow & Out-Of-Hours Call Handling
Our reliable and skilled call centre agents are available to handle your customer services with the highest quality, at the times that your business needs more support.
Our experienced Live Chat agents can provide rapid response and assistance to your valuable customers via your own website even after your offices close; helping your customers move from browsing to buying.